Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 19788
VM0019788Membermember19788@example.test · +601110019788 · Preferred outlet: OPLUMO Outlet 1
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
685
Current loyalty balance
Lifetime Spend
RM 857
Across 7 visits
Total Visits
7
Since 2026-01-28
Average Order Value
RM 109
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
146d
2026-05-16
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
685 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-16 · OPLUMO Outlet 1
Outlet purchase
2026-05-04 · Member activity · RM 81.75
App session
2026-04-22 · OPLUMO Outlet 1
Points credited
2026-04-10 · Member activity · RM 92.65
Win-back campaign delivered
2026-03-29 · OPLUMO Outlet 1
Outlet purchase
2026-03-17 · Member activity · RM 103.55
Points credited
2026-03-05 · OPLUMO Outlet 1
Outlet purchase
2026-02-21 · Member activity · RM 114.45