Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 19779
VM0019779Goldmember19779@example.test · +601110019779 · Preferred outlet: OPLUMO Outlet 9
WeekendApp User
Consent Status
Opted In
Points Balance
2,558
Current loyalty balance
Lifetime Spend
RM 3,198
Across 29 visits
Total Visits
29
Since 2025-05-10
Average Order Value
RM 142
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
13d
2026-09-26
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,558 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-26 · OPLUMO Outlet 9
Outlet purchase
2026-09-14 · Member activity · RM 106.50
App session
2026-09-02 · OPLUMO Outlet 9
Points credited
2026-08-21 · Member activity · RM 120.70
Win-back campaign delivered
2026-08-09 · OPLUMO Outlet 9
Outlet purchase
2026-07-28 · Member activity · RM 134.90
Points credited
2026-07-16 · OPLUMO Outlet 9
Outlet purchase
2026-07-04 · Member activity · RM 149.10