Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 19770
VM0019770Goldmember19770@example.test · +601110019770 · Preferred outlet: OPLUMO Outlet 17
LunchNew Joiner
Consent Status
Opted Out
Points Balance
2,652
Current loyalty balance
Lifetime Spend
RM 3,315
Across 18 visits
Total Visits
18
Since 2025-10-24
Average Order Value
RM 178
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
44d
2026-08-26
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,652 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-26 · OPLUMO Outlet 17
Outlet purchase
2026-08-14 · Member activity · RM 133.50
App session
2026-08-02 · OPLUMO Outlet 17
Points credited
2026-07-21 · Member activity · RM 151.30
Win-back campaign delivered
2026-07-09 · OPLUMO Outlet 17
Outlet purchase
2026-06-27 · Member activity · RM 169.10
Points credited
2026-06-15 · OPLUMO Outlet 17
Outlet purchase
2026-06-03 · Member activity · RM 186.90