Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 19762
VM0019762Platinummember19762@example.test · +601110019762 · Preferred outlet: OPLUMO Outlet 9
LunchNew Joiner
Consent Status
Opted Out
Points Balance
5,260
Current loyalty balance
Lifetime Spend
RM 6,575
Across 44 visits
Total Visits
44
Since 2024-07-27
Average Order Value
RM 137
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
30d
2026-09-09
App Status
Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
5,260 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-09 · OPLUMO Outlet 9
Outlet purchase
2026-08-28 · Member activity · RM 102.75
App session
2026-08-16 · OPLUMO Outlet 9
Points credited
2026-08-04 · Member activity · RM 116.45
Win-back campaign delivered
2026-07-23 · OPLUMO Outlet 9
Outlet purchase
2026-07-11 · Member activity · RM 130.15
Points credited
2026-06-29 · OPLUMO Outlet 9
Outlet purchase
2026-06-17 · Member activity · RM 143.85