Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Sarah 19759
VM0019759Membermember19759@example.test · +601110019759 · Preferred outlet: OPLUMO Outlet 6
Birthday SoonLunch
Consent Status
Opted In
Points Balance
835
Current loyalty balance
Lifetime Spend
RM 1,044
Across 10 visits
Total Visits
10
Since 2026-01-18
Average Order Value
RM 84
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
102d
2026-06-29
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
835 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-29 · OPLUMO Outlet 6
Outlet purchase
2026-06-17 · Member activity · RM 63.00
App session
2026-06-05 · OPLUMO Outlet 6
Points credited
2026-05-24 · Member activity · RM 71.40
Win-back campaign delivered
2026-05-12 · OPLUMO Outlet 6
Outlet purchase
2026-04-30 · Member activity · RM 79.80
Points credited
2026-04-18 · OPLUMO Outlet 6
Outlet purchase
2026-04-06 · Member activity · RM 88.20