Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 19750
VM0019750Membermember19750@example.test · +601110019750 · Preferred outlet: OPLUMO Outlet 14
App UserFamily
Consent Status
Opted In
Points Balance
555
Current loyalty balance
Lifetime Spend
RM 695
Across 11 visits
Total Visits
11
Since 2025-12-10
Average Order Value
RM 58
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
123d
2026-06-08
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
555 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-08 · OPLUMO Outlet 14
Outlet purchase
2026-05-27 · Member activity · RM 43.50
App session
2026-05-15 · OPLUMO Outlet 14
Points credited
2026-05-03 · Member activity · RM 49.30
Win-back campaign delivered
2026-04-21 · OPLUMO Outlet 14
Outlet purchase
2026-04-09 · Member activity · RM 55.10
Points credited
2026-03-28 · OPLUMO Outlet 14
Outlet purchase
2026-03-16 · Member activity · RM 60.90