Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 19746
VM0019746Membermember19746@example.test · +601110019746 · Preferred outlet: OPLUMO Outlet 10
LunchNew Joiner
Consent Status
Opted Out
Points Balance
479
Current loyalty balance
Lifetime Spend
RM 599
Across 13 visits
Total Visits
13
Since 2025-11-15
Average Order Value
RM 46
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
112d
2026-06-19
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
479 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-19 · OPLUMO Outlet 10
Outlet purchase
2026-06-07 · Member activity · RM 34.50
App session
2026-05-26 · OPLUMO Outlet 10
Points credited
2026-05-14 · Member activity · RM 39.10
Win-back campaign delivered
2026-05-02 · OPLUMO Outlet 10
Outlet purchase
2026-04-20 · Member activity · RM 43.70
Points credited
2026-04-08 · OPLUMO Outlet 10
Outlet purchase
2026-03-27 · Member activity · RM 48.30