Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 19738
VM0019738Goldmember19738@example.test · +601110019738 · Preferred outlet: OPLUMO Outlet 2
LunchNew Joiner
Consent Status
Opted In
Points Balance
4,476
Current loyalty balance
Lifetime Spend
RM 5,596
Across 37 visits
Total Visits
37
Since 2024-12-01
Average Order Value
RM 127
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
29d
2026-09-10
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,476 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-10 · OPLUMO Outlet 2
Outlet purchase
2026-08-29 · Member activity · RM 95.25
App session
2026-08-17 · OPLUMO Outlet 2
Points credited
2026-08-05 · Member activity · RM 107.95
Win-back campaign delivered
2026-07-24 · OPLUMO Outlet 2
Outlet purchase
2026-07-12 · Member activity · RM 120.65
Points credited
2026-06-30 · OPLUMO Outlet 2
Outlet purchase
2026-06-18 · Member activity · RM 133.35