Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Arun 19720
VM0019720Membermember19720@example.test · +601110019720 · Preferred outlet: OPLUMO Outlet 1
High ValueWeekend
Consent Status
Opted In
Points Balance
763
Current loyalty balance
Lifetime Spend
RM 954
Across 17 visits
Total Visits
17
Since 2025-12-24
Average Order Value
RM 46
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
1d
2026-10-08
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
763 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-08 · OPLUMO Outlet 1
Outlet purchase
2026-09-26 · Member activity · RM 34.50
App session
2026-09-14 · OPLUMO Outlet 1
Points credited
2026-09-02 · Member activity · RM 39.10
Win-back campaign delivered
2026-08-21 · OPLUMO Outlet 1
Outlet purchase
2026-08-09 · Member activity · RM 43.70
Points credited
2026-07-28 · OPLUMO Outlet 1
Outlet purchase
2026-07-16 · Member activity · RM 48.30