Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 19716
VM0019716Platinummember19716@example.test · +601110019716 · Preferred outlet: OPLUMO Outlet 14
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
6,512
Current loyalty balance
Lifetime Spend
RM 8,141
Across 43 visits
Total Visits
43
Since 2024-05-18
Average Order Value
RM 164
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
118d
2026-06-13
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
6,512 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-13 · OPLUMO Outlet 14
Outlet purchase
2026-06-01 · Member activity · RM 123.00
App session
2026-05-20 · OPLUMO Outlet 14
Points credited
2026-05-08 · Member activity · RM 139.40
Win-back campaign delivered
2026-04-26 · OPLUMO Outlet 14
Outlet purchase
2026-04-14 · Member activity · RM 155.80
Points credited
2026-04-02 · OPLUMO Outlet 14
Outlet purchase
2026-03-21 · Member activity · RM 172.20