Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 01970
VM0001970Membermember1970@example.test · +601110001970 · Preferred outlet: OPLUMO Outlet 16
LunchNew Joiner
Consent Status
Opted Out
Points Balance
165
Current loyalty balance
Lifetime Spend
RM 207
Across 2 visits
Total Visits
2
Since 2026-08-16
Average Order Value
RM 101
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
36d
2026-09-03
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
165 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-03 · OPLUMO Outlet 16
Outlet purchase
2026-08-22 · Member activity · RM 75.75
App session
2026-08-10 · OPLUMO Outlet 16
Points credited
2026-07-29 · Member activity · RM 85.85
Win-back campaign delivered
2026-07-17 · OPLUMO Outlet 16
Outlet purchase
2026-07-05 · Member activity · RM 95.95
Points credited
2026-06-23 · OPLUMO Outlet 16
Outlet purchase
2026-06-11 · Member activity · RM 106.05