Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 19686
VM0019686Membermember19686@example.test · +601110019686 · Preferred outlet: OPLUMO Outlet 1
App UserFamily
Consent Status
Opted In
Points Balance
582
Current loyalty balance
Lifetime Spend
RM 728
Across 16 visits
Total Visits
16
Since 2025-10-07
Average Order Value
RM 54
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
97d
2026-07-04
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
582 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-04 · OPLUMO Outlet 1
Outlet purchase
2026-06-22 · Member activity · RM 40.50
App session
2026-06-10 · OPLUMO Outlet 1
Points credited
2026-05-29 · Member activity · RM 45.90
Win-back campaign delivered
2026-05-17 · OPLUMO Outlet 1
Outlet purchase
2026-05-05 · Member activity · RM 51.30
Points credited
2026-04-23 · OPLUMO Outlet 1
Outlet purchase
2026-04-11 · Member activity · RM 56.70