Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 19669
VM0019669Goldmember19669@example.test · +601110019669 · Preferred outlet: OPLUMO Outlet 1
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
2,608
Current loyalty balance
Lifetime Spend
RM 3,261
Across 24 visits
Total Visits
24
Since 2025-07-14
Average Order Value
RM 174
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
38d
2026-09-01
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,608 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-01 · OPLUMO Outlet 1
Outlet purchase
2026-08-20 · Member activity · RM 130.50
App session
2026-08-08 · OPLUMO Outlet 1
Points credited
2026-07-27 · Member activity · RM 147.90
Win-back campaign delivered
2026-07-15 · OPLUMO Outlet 1
Outlet purchase
2026-07-03 · Member activity · RM 165.30
Points credited
2026-06-21 · OPLUMO Outlet 1
Outlet purchase
2026-06-09 · Member activity · RM 182.70