Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 19662
VM0019662Goldmember19662@example.test · +601110019662 · Preferred outlet: OPLUMO Outlet 11
App UserFamily
Consent Status
Opted In
Points Balance
4,336
Current loyalty balance
Lifetime Spend
RM 5,420
Across 41 visits
Total Visits
41
Since 2024-07-19
Average Order Value
RM 106
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
92d
2026-07-09
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,336 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-09 · OPLUMO Outlet 11
Outlet purchase
2026-06-27 · Member activity · RM 79.50
App session
2026-06-15 · OPLUMO Outlet 11
Points credited
2026-06-03 · Member activity · RM 90.10
Win-back campaign delivered
2026-05-22 · OPLUMO Outlet 11
Outlet purchase
2026-05-10 · Member activity · RM 100.70
Points credited
2026-04-28 · OPLUMO Outlet 11
Outlet purchase
2026-04-16 · Member activity · RM 111.30