Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 19656
VM0019656Goldmember19656@example.test · +601110019656 · Preferred outlet: OPLUMO Outlet 5
High ValueWeekend
Consent Status
Opted In
Points Balance
2,671
Current loyalty balance
Lifetime Spend
RM 3,339
Across 35 visits
Total Visits
35
Since 2024-10-06
Average Order Value
RM 93
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
121d
2026-06-10
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,671 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-10 · OPLUMO Outlet 5
Outlet purchase
2026-05-29 · Member activity · RM 69.75
App session
2026-05-17 · OPLUMO Outlet 5
Points credited
2026-05-05 · Member activity · RM 79.05
Win-back campaign delivered
2026-04-23 · OPLUMO Outlet 5
Outlet purchase
2026-04-11 · Member activity · RM 88.35
Points credited
2026-03-30 · OPLUMO Outlet 5
Outlet purchase
2026-03-18 · Member activity · RM 97.65