Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 19650
VM0019650Silvermember19650@example.test · +601110019650 · Preferred outlet: OPLUMO Outlet 16
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,104
Current loyalty balance
Lifetime Spend
RM 1,380
Across 40 visits
Total Visits
40
Since 2024-05-19
Average Order Value
RM 34
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
171d
2026-04-21
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,104 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-21 · OPLUMO Outlet 16
Outlet purchase
2026-04-09 · Member activity · RM 25.50
App session
2026-03-28 · OPLUMO Outlet 16
Points credited
2026-03-16 · Member activity · RM 28.90
Win-back campaign delivered
2026-03-04 · OPLUMO Outlet 16
Outlet purchase
2026-02-20 · Member activity · RM 32.30
Points credited
2026-02-08 · OPLUMO Outlet 16
Outlet purchase
2026-01-27 · Member activity · RM 35.70