Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H1
Hakim 19628
VM0019628Membermember19628@example.test · +601110019628 · Preferred outlet: OPLUMO Outlet 11
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
189
Current loyalty balance
Lifetime Spend
RM 237
Across 4 visits
Total Visits
4
Since 2026-08-06
Average Order Value
RM 50
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
10d
2026-09-29
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
189 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-29 · OPLUMO Outlet 11
Outlet purchase
2026-09-17 · Member activity · RM 37.50
App session
2026-09-05 · OPLUMO Outlet 11
Points credited
2026-08-24 · Member activity · RM 42.50
Win-back campaign delivered
2026-08-12 · OPLUMO Outlet 11
Outlet purchase
2026-07-31 · Member activity · RM 47.50
Points credited
2026-07-19 · OPLUMO Outlet 11
Outlet purchase
2026-07-07 · Member activity · RM 52.50