Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 19620
VM0019620Membermember19620@example.test · +601110019620 · Preferred outlet: OPLUMO Outlet 3
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
457
Current loyalty balance
Lifetime Spend
RM 572
Across 6 visits
Total Visits
6
Since 2026-06-21
Average Order Value
RM 85
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
20d
2026-09-19
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
457 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-19 · OPLUMO Outlet 3
Outlet purchase
2026-09-07 · Member activity · RM 63.75
App session
2026-08-26 · OPLUMO Outlet 3
Points credited
2026-08-14 · Member activity · RM 72.25
Win-back campaign delivered
2026-08-02 · OPLUMO Outlet 3
Outlet purchase
2026-07-21 · Member activity · RM 80.75
Points credited
2026-07-09 · OPLUMO Outlet 3
Outlet purchase
2026-06-27 · Member activity · RM 89.25