Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 01962
VM0001962Silvermember1962@example.test · +601110001962 · Preferred outlet: OPLUMO Outlet 8
LunchNew Joiner
Consent Status
Opted In
Points Balance
2,257
Current loyalty balance
Lifetime Spend
RM 2,822
Across 13 visits
Total Visits
13
Since 2026-03-03
Average Order Value
RM 177
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
4d
2026-10-05
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,257 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-05 · OPLUMO Outlet 8
Outlet purchase
2026-09-23 · Member activity · RM 132.75
App session
2026-09-11 · OPLUMO Outlet 8
Points credited
2026-08-30 · Member activity · RM 150.45
Win-back campaign delivered
2026-08-18 · OPLUMO Outlet 8
Outlet purchase
2026-08-06 · Member activity · RM 168.15
Points credited
2026-07-25 · OPLUMO Outlet 8
Outlet purchase
2026-07-13 · Member activity · RM 185.85