Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 19608
VM0019608Silvermember19608@example.test · +601110019608 · Preferred outlet: OPLUMO Outlet 8
High ValueWeekend
Consent Status
Opted In
Points Balance
2,006
Current loyalty balance
Lifetime Spend
RM 2,508
Across 22 visits
Total Visits
22
Since 2025-04-28
Average Order Value
RM 105
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
151d
2026-05-11
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,006 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-11 · OPLUMO Outlet 8
Outlet purchase
2026-04-29 · Member activity · RM 78.75
App session
2026-04-17 · OPLUMO Outlet 8
Points credited
2026-04-05 · Member activity · RM 89.25
Win-back campaign delivered
2026-03-24 · OPLUMO Outlet 8
Outlet purchase
2026-03-12 · Member activity · RM 99.75
Points credited
2026-02-28 · OPLUMO Outlet 8
Outlet purchase
2026-02-16 · Member activity · RM 110.25