Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 19602
VM0019602Silvermember19602@example.test · +601110019602 · Preferred outlet: OPLUMO Outlet 2
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,927
Current loyalty balance
Lifetime Spend
RM 2,409
Across 19 visits
Total Visits
19
Since 2025-11-16
Average Order Value
RM 149
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
3d
2026-10-06
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,927 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-06 · OPLUMO Outlet 2
Outlet purchase
2026-09-24 · Member activity · RM 111.75
App session
2026-09-12 · OPLUMO Outlet 2
Points credited
2026-08-31 · Member activity · RM 126.65
Win-back campaign delivered
2026-08-19 · OPLUMO Outlet 2
Outlet purchase
2026-08-07 · Member activity · RM 141.55
Points credited
2026-07-26 · OPLUMO Outlet 2
Outlet purchase
2026-07-14 · Member activity · RM 156.45