Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 19596
VM0019596Silvermember19596@example.test · +601110019596 · Preferred outlet: OPLUMO Outlet 13
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,405
Current loyalty balance
Lifetime Spend
RM 1,757
Across 11 visits
Total Visits
11
Since 2026-03-31
Average Order Value
RM 135
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
12d
2026-09-27
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,405 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-27 · OPLUMO Outlet 13
Outlet purchase
2026-09-15 · Member activity · RM 101.25
App session
2026-09-03 · OPLUMO Outlet 13
Points credited
2026-08-22 · Member activity · RM 114.75
Win-back campaign delivered
2026-08-10 · OPLUMO Outlet 13
Outlet purchase
2026-07-29 · Member activity · RM 128.25
Points credited
2026-07-17 · OPLUMO Outlet 13
Outlet purchase
2026-07-05 · Member activity · RM 141.75