Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 19593
VM0019593Silvermember19593@example.test · +601110019593 · Preferred outlet: OPLUMO Outlet 10
FamilyDelivery
Consent Status
Opted In
Points Balance
2,018
Current loyalty balance
Lifetime Spend
RM 2,524
Across 21 visits
Total Visits
21
Since 2025-06-03
Average Order Value
RM 138
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
133d
2026-05-29
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,018 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-29 · OPLUMO Outlet 10
Outlet purchase
2026-05-17 · Member activity · RM 103.50
App session
2026-05-05 · OPLUMO Outlet 10
Points credited
2026-04-23 · Member activity · RM 117.30
Win-back campaign delivered
2026-04-11 · OPLUMO Outlet 10
Outlet purchase
2026-03-30 · Member activity · RM 131.10
Points credited
2026-03-18 · OPLUMO Outlet 10
Outlet purchase
2026-03-06 · Member activity · RM 144.90