Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Sarah 19591
VM0019591Goldmember19591@example.test · +601110019591 · Preferred outlet: OPLUMO Outlet 8
Birthday SoonLunch
Consent Status
Opted In
Points Balance
2,883
Current loyalty balance
Lifetime Spend
RM 3,604
Across 36 visits
Total Visits
36
Since 2024-12-12
Average Order Value
RM 87
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
36d
2026-09-03
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,883 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-03 · OPLUMO Outlet 8
Outlet purchase
2026-08-22 · Member activity · RM 65.25
App session
2026-08-10 · OPLUMO Outlet 8
Points credited
2026-07-29 · Member activity · RM 73.95
Win-back campaign delivered
2026-07-17 · OPLUMO Outlet 8
Outlet purchase
2026-07-05 · Member activity · RM 82.65
Points credited
2026-06-23 · OPLUMO Outlet 8
Outlet purchase
2026-06-11 · Member activity · RM 91.35