Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Arun 19588
VM0019588Goldmember19588@example.test · +601110019588 · Preferred outlet: OPLUMO Outlet 5
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
2,938
Current loyalty balance
Lifetime Spend
RM 3,673
Across 17 visits
Total Visits
17
Since 2025-12-14
Average Order Value
RM 178
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
11d
2026-09-28
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,938 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-28 · OPLUMO Outlet 5
Outlet purchase
2026-09-16 · Member activity · RM 133.50
App session
2026-09-04 · OPLUMO Outlet 5
Points credited
2026-08-23 · Member activity · RM 151.30
Win-back campaign delivered
2026-08-11 · OPLUMO Outlet 5
Outlet purchase
2026-07-30 · Member activity · RM 169.10
Points credited
2026-07-18 · OPLUMO Outlet 5
Outlet purchase
2026-07-06 · Member activity · RM 186.90