Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 19586
VM0019586Silvermember19586@example.test · +601110019586 · Preferred outlet: OPLUMO Outlet 3
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,662
Current loyalty balance
Lifetime Spend
RM 2,078
Across 23 visits
Total Visits
23
Since 2025-06-07
Average Order Value
RM 91
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
93d
2026-07-08
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,662 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-08 · OPLUMO Outlet 3
Outlet purchase
2026-06-26 · Member activity · RM 68.25
App session
2026-06-14 · OPLUMO Outlet 3
Points credited
2026-06-02 · Member activity · RM 77.35
Win-back campaign delivered
2026-05-21 · OPLUMO Outlet 3
Outlet purchase
2026-05-09 · Member activity · RM 86.45
Points credited
2026-04-27 · OPLUMO Outlet 3
Outlet purchase
2026-04-15 · Member activity · RM 95.55