Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Sarah 19579
VM0019579Silvermember19579@example.test · +601110019579 · Preferred outlet: OPLUMO Outlet 13
WeekendApp User
Consent Status
Opted In
Points Balance
1,565
Current loyalty balance
Lifetime Spend
RM 1,957
Across 11 visits
Total Visits
11
Since 2026-03-27
Average Order Value
RM 175
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
16d
2026-09-23
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,565 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-23 · OPLUMO Outlet 13
Outlet purchase
2026-09-11 · Member activity · RM 131.25
App session
2026-08-30 · OPLUMO Outlet 13
Points credited
2026-08-18 · Member activity · RM 148.75
Win-back campaign delivered
2026-08-06 · OPLUMO Outlet 13
Outlet purchase
2026-07-25 · Member activity · RM 166.25
Points credited
2026-07-13 · OPLUMO Outlet 13
Outlet purchase
2026-07-01 · Member activity · RM 183.75