Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 19558
VM0019558Goldmember19558@example.test · +601110019558 · Preferred outlet: OPLUMO Outlet 9
App UserFamily
Consent Status
Opted In
Points Balance
3,363
Current loyalty balance
Lifetime Spend
RM 4,205
Across 36 visits
Total Visits
36
Since 2024-08-29
Average Order Value
RM 137
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
141d
2026-05-21
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,363 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-21 · OPLUMO Outlet 9
Outlet purchase
2026-05-09 · Member activity · RM 102.75
App session
2026-04-27 · OPLUMO Outlet 9
Points credited
2026-04-15 · Member activity · RM 116.45
Win-back campaign delivered
2026-04-03 · OPLUMO Outlet 9
Outlet purchase
2026-03-22 · Member activity · RM 130.15
Points credited
2026-03-10 · OPLUMO Outlet 9
Outlet purchase
2026-02-26 · Member activity · RM 143.85