Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 19546
VM0019546Goldmember19546@example.test · +601110019546 · Preferred outlet: OPLUMO Outlet 14
LunchNew Joiner
Consent Status
Opted In
Points Balance
2,775
Current loyalty balance
Lifetime Spend
RM 3,470
Across 39 visits
Total Visits
39
Since 2024-10-13
Average Order Value
RM 108
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
42d
2026-08-28
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,775 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-28 · OPLUMO Outlet 14
Outlet purchase
2026-08-16 · Member activity · RM 81.00
App session
2026-08-04 · OPLUMO Outlet 14
Points credited
2026-07-23 · Member activity · RM 91.80
Win-back campaign delivered
2026-07-11 · OPLUMO Outlet 14
Outlet purchase
2026-06-29 · Member activity · RM 102.60
Points credited
2026-06-17 · OPLUMO Outlet 14
Outlet purchase
2026-06-05 · Member activity · RM 113.40