Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Arun 19540
VM0019540Silvermember19540@example.test · +601110019540 · Preferred outlet: OPLUMO Outlet 8
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,239
Current loyalty balance
Lifetime Spend
RM 1,550
Across 18 visits
Total Visits
18
Since 2025-10-29
Average Order Value
RM 93
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
39d
2026-08-31
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,239 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-31 · OPLUMO Outlet 8
Outlet purchase
2026-08-19 · Member activity · RM 69.75
App session
2026-08-07 · OPLUMO Outlet 8
Points credited
2026-07-26 · Member activity · RM 79.05
Win-back campaign delivered
2026-07-14 · OPLUMO Outlet 8
Outlet purchase
2026-07-02 · Member activity · RM 88.35
Points credited
2026-06-20 · OPLUMO Outlet 8
Outlet purchase
2026-06-08 · Member activity · RM 97.65