Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 01954
VM0001954Silvermember1954@example.test · +601110001954 · Preferred outlet: OPLUMO Outlet 17
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,211
Current loyalty balance
Lifetime Spend
RM 1,514
Across 11 visits
Total Visits
11
Since 2026-02-09
Average Order Value
RM 161
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
62d
2026-08-08
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Silver tier
Membership & rewards
Silver member
1,211 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-08 · OPLUMO Outlet 17
Outlet purchase
2026-07-27 · Member activity · RM 120.75
App session
2026-07-15 · OPLUMO Outlet 17
Points credited
2026-07-03 · Member activity · RM 136.85
Win-back campaign delivered
2026-06-21 · OPLUMO Outlet 17
Outlet purchase
2026-06-09 · Member activity · RM 152.95
Points credited
2026-05-28 · OPLUMO Outlet 17
Outlet purchase
2026-05-16 · Member activity · RM 169.05