Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 19530
VM0019530Silvermember19530@example.test · +601110019530 · Preferred outlet: OPLUMO Outlet 15
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,010
Current loyalty balance
Lifetime Spend
RM 1,264
Across 9 visits
Total Visits
9
Since 2026-04-22
Average Order Value
RM 138
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
26d
2026-09-13
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,010 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-13 · OPLUMO Outlet 15
Outlet purchase
2026-09-01 · Member activity · RM 103.50
App session
2026-08-20 · OPLUMO Outlet 15
Points credited
2026-08-08 · Member activity · RM 117.30
Win-back campaign delivered
2026-07-27 · OPLUMO Outlet 15
Outlet purchase
2026-07-15 · Member activity · RM 131.10
Points credited
2026-07-03 · OPLUMO Outlet 15
Outlet purchase
2026-06-21 · Member activity · RM 144.90