Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 19524
VM0019524Silvermember19524@example.test · +601110019524 · Preferred outlet: OPLUMO Outlet 9
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,447
Current loyalty balance
Lifetime Spend
RM 1,810
Across 16 visits
Total Visits
16
Since 2025-10-09
Average Order Value
RM 96
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
95d
2026-07-06
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,447 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-06 · OPLUMO Outlet 9
Outlet purchase
2026-06-24 · Member activity · RM 72.00
App session
2026-06-12 · OPLUMO Outlet 9
Points credited
2026-05-31 · Member activity · RM 81.60
Win-back campaign delivered
2026-05-19 · OPLUMO Outlet 9
Outlet purchase
2026-05-07 · Member activity · RM 91.20
Points credited
2026-04-25 · OPLUMO Outlet 9
Outlet purchase
2026-04-13 · Member activity · RM 100.80