Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 19521
VM0019521Silvermember19521@example.test · +601110019521 · Preferred outlet: OPLUMO Outlet 6
FamilyDelivery
Consent Status
Opted In
Points Balance
1,091
Current loyalty balance
Lifetime Spend
RM 1,364
Across 7 visits
Total Visits
7
Since 2026-06-12
Average Order Value
RM 163
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
11d
2026-09-28
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,091 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-28 · OPLUMO Outlet 6
Outlet purchase
2026-09-16 · Member activity · RM 122.25
App session
2026-09-04 · OPLUMO Outlet 6
Points credited
2026-08-23 · Member activity · RM 138.55
Win-back campaign delivered
2026-08-11 · OPLUMO Outlet 6
Outlet purchase
2026-07-30 · Member activity · RM 154.85
Points credited
2026-07-18 · OPLUMO Outlet 6
Outlet purchase
2026-07-06 · Member activity · RM 171.15