Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 01952
VM0001952Platinummember1952@example.test · +601110001952 · Preferred outlet: OPLUMO Outlet 15
High ValueWeekend
Consent Status
Opted In
Points Balance
5,566
Current loyalty balance
Lifetime Spend
RM 6,958
Across 44 visits
Total Visits
44
Since 2024-08-26
Average Order Value
RM 144
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
0d
2026-10-09
App Status
Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
5,566 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-09 · OPLUMO Outlet 15
Outlet purchase
2026-09-27 · Member activity · RM 108.00
App session
2026-09-15 · OPLUMO Outlet 15
Points credited
2026-09-03 · Member activity · RM 122.40
Win-back campaign delivered
2026-08-22 · OPLUMO Outlet 15
Outlet purchase
2026-08-10 · Member activity · RM 136.80
Points credited
2026-07-29 · OPLUMO Outlet 15
Outlet purchase
2026-07-17 · Member activity · RM 151.20