Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 19515
VM0019515Membermember19515@example.test · +601110019515 · Preferred outlet: OPLUMO Outlet 17
WeekendApp User
Consent Status
Opted In
Points Balance
122
Current loyalty balance
Lifetime Spend
RM 153
Across 1 visits
Total Visits
1
Since 2026-09-08
Average Order Value
RM 156
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
13d
2026-09-26
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
122 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-26 · OPLUMO Outlet 17
Outlet purchase
2026-09-14 · Member activity · RM 117.00
App session
2026-09-02 · OPLUMO Outlet 17
Points credited
2026-08-21 · Member activity · RM 132.60
Win-back campaign delivered
2026-08-09 · OPLUMO Outlet 17
Outlet purchase
2026-07-28 · Member activity · RM 148.20
Points credited
2026-07-16 · OPLUMO Outlet 17
Outlet purchase
2026-07-04 · Member activity · RM 163.80