Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 19509
VM0019509Silvermember19509@example.test · +601110019509 · Preferred outlet: OPLUMO Outlet 11
New JoinerHigh Value
Consent Status
Opted In
Points Balance
2,029
Current loyalty balance
Lifetime Spend
RM 2,536
Across 20 visits
Total Visits
20
Since 2025-05-25
Average Order Value
RM 143
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
160d
2026-05-02
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,029 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-02 · OPLUMO Outlet 11
Outlet purchase
2026-04-20 · Member activity · RM 107.25
App session
2026-04-08 · OPLUMO Outlet 11
Points credited
2026-03-27 · Member activity · RM 121.55
Win-back campaign delivered
2026-03-15 · OPLUMO Outlet 11
Outlet purchase
2026-03-03 · Member activity · RM 135.85
Points credited
2026-02-19 · OPLUMO Outlet 11
Outlet purchase
2026-02-07 · Member activity · RM 150.15