Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K1
Kavitha 19505
VM0019505Membermember19505@example.test · +601110019505 · Preferred outlet: OPLUMO Outlet 7
FamilyDelivery
Consent Status
Opted Out
Points Balance
520
Current loyalty balance
Lifetime Spend
RM 651
Across 12 visits
Total Visits
12
Since 2026-03-02
Average Order Value
RM 45
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
23d
2026-09-16
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
520 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-16 · OPLUMO Outlet 7
Outlet purchase
2026-09-04 · Member activity · RM 33.75
App session
2026-08-23 · OPLUMO Outlet 7
Points credited
2026-08-11 · Member activity · RM 38.25
Win-back campaign delivered
2026-07-30 · OPLUMO Outlet 7
Outlet purchase
2026-07-18 · Member activity · RM 42.75
Points credited
2026-07-06 · OPLUMO Outlet 7
Outlet purchase
2026-06-24 · Member activity · RM 47.25