Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 01950
VM0001950Membermember1950@example.test · +601110001950 · Preferred outlet: OPLUMO Outlet 13
App UserFamily
Consent Status
Opted Out
Points Balance
745
Current loyalty balance
Lifetime Spend
RM 932
Across 11 visits
Total Visits
11
Since 2026-03-08
Average Order Value
RM 89
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
35d
2026-09-04
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
745 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-04 · OPLUMO Outlet 13
Outlet purchase
2026-08-23 · Member activity · RM 66.75
App session
2026-08-11 · OPLUMO Outlet 13
Points credited
2026-07-30 · Member activity · RM 75.65
Win-back campaign delivered
2026-07-18 · OPLUMO Outlet 13
Outlet purchase
2026-07-06 · Member activity · RM 84.55
Points credited
2026-06-24 · OPLUMO Outlet 13
Outlet purchase
2026-06-12 · Member activity · RM 93.45