Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 19494
VM0019494Silvermember19494@example.test · +601110019494 · Preferred outlet: OPLUMO Outlet 13
App UserFamily
Consent Status
Opted In
Points Balance
1,126
Current loyalty balance
Lifetime Spend
RM 1,408
Across 27 visits
Total Visits
27
Since 2025-01-16
Average Order Value
RM 64
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
163d
2026-04-29
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,126 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-29 · OPLUMO Outlet 13
Outlet purchase
2026-04-17 · Member activity · RM 48.00
App session
2026-04-05 · OPLUMO Outlet 13
Points credited
2026-03-24 · Member activity · RM 54.40
Win-back campaign delivered
2026-03-12 · OPLUMO Outlet 13
Outlet purchase
2026-02-28 · Member activity · RM 60.80
Points credited
2026-02-16 · OPLUMO Outlet 13
Outlet purchase
2026-02-04 · Member activity · RM 67.20