Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 19479
VM0019479Membermember19479@example.test · +601110019479 · Preferred outlet: OPLUMO Outlet 15
Birthday SoonLunch
Consent Status
Opted In
Points Balance
910
Current loyalty balance
Lifetime Spend
RM 1,138
Across 40 visits
Total Visits
40
Since 2024-10-12
Average Order Value
RM 37
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
25d
2026-09-14
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
910 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-14 · OPLUMO Outlet 15
Outlet purchase
2026-09-02 · Member activity · RM 27.75
App session
2026-08-21 · OPLUMO Outlet 15
Points credited
2026-08-09 · Member activity · RM 31.45
Win-back campaign delivered
2026-07-28 · OPLUMO Outlet 15
Outlet purchase
2026-07-16 · Member activity · RM 35.15
Points credited
2026-07-04 · OPLUMO Outlet 15
Outlet purchase
2026-06-22 · Member activity · RM 38.85