Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 19442
VM0019442Goldmember19442@example.test · +601110019442 · Preferred outlet: OPLUMO Outlet 12
LunchNew Joiner
Consent Status
Opted In
Points Balance
2,700
Current loyalty balance
Lifetime Spend
RM 3,376
Across 39 visits
Total Visits
39
Since 2024-10-12
Average Order Value
RM 111
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
43d
2026-08-27
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,700 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-27 · OPLUMO Outlet 12
Outlet purchase
2026-08-15 · Member activity · RM 83.25
App session
2026-08-03 · OPLUMO Outlet 12
Points credited
2026-07-22 · Member activity · RM 94.35
Win-back campaign delivered
2026-07-10 · OPLUMO Outlet 12
Outlet purchase
2026-06-28 · Member activity · RM 105.45
Points credited
2026-06-16 · OPLUMO Outlet 12
Outlet purchase
2026-06-04 · Member activity · RM 116.55