Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Sarah 19435
VM0019435Silvermember19435@example.test · +601110019435 · Preferred outlet: OPLUMO Outlet 5
WeekendApp User
Consent Status
Opted Out
Points Balance
1,573
Current loyalty balance
Lifetime Spend
RM 1,967
Across 30 visits
Total Visits
30
Since 2025-04-27
Average Order Value
RM 66
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
8d
2026-10-01
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,573 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-01 · OPLUMO Outlet 5
Outlet purchase
2026-09-19 · Member activity · RM 49.50
App session
2026-09-07 · OPLUMO Outlet 5
Points credited
2026-08-26 · Member activity · RM 56.10
Win-back campaign delivered
2026-08-14 · OPLUMO Outlet 5
Outlet purchase
2026-08-02 · Member activity · RM 62.70
Points credited
2026-07-21 · OPLUMO Outlet 5
Outlet purchase
2026-07-09 · Member activity · RM 69.30