Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 19425
VM0019425Membermember19425@example.test · +601110019425 · Preferred outlet: OPLUMO Outlet 12
FamilyDelivery
Consent Status
Opted In
Points Balance
846
Current loyalty balance
Lifetime Spend
RM 1,058
Across 8 visits
Total Visits
8
Since 2026-01-29
Average Order Value
RM 142
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
127d
2026-06-04
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
846 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-04 · OPLUMO Outlet 12
Outlet purchase
2026-05-23 · Member activity · RM 106.50
App session
2026-05-11 · OPLUMO Outlet 12
Points credited
2026-04-29 · Member activity · RM 120.70
Win-back campaign delivered
2026-04-17 · OPLUMO Outlet 12
Outlet purchase
2026-04-05 · Member activity · RM 134.90
Points credited
2026-03-24 · OPLUMO Outlet 12
Outlet purchase
2026-03-12 · Member activity · RM 149.10