Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 01941
VM0001941Goldmember1941@example.test · +601110001941 · Preferred outlet: OPLUMO Outlet 4
New JoinerHigh Value
Consent Status
Opted In
Points Balance
3,474
Current loyalty balance
Lifetime Spend
RM 4,343
Across 22 visits
Total Visits
22
Since 2025-05-24
Average Order Value
RM 174
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
125d
2026-06-06
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,474 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-06 · OPLUMO Outlet 4
Outlet purchase
2026-05-25 · Member activity · RM 130.50
App session
2026-05-13 · OPLUMO Outlet 4
Points credited
2026-05-01 · Member activity · RM 147.90
Win-back campaign delivered
2026-04-19 · OPLUMO Outlet 4
Outlet purchase
2026-04-07 · Member activity · RM 165.30
Points credited
2026-03-26 · OPLUMO Outlet 4
Outlet purchase
2026-03-14 · Member activity · RM 182.70