Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 19404
VM0019404Goldmember19404@example.test · +601110019404 · Preferred outlet: OPLUMO Outlet 8
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
3,680
Current loyalty balance
Lifetime Spend
RM 4,601
Across 34 visits
Total Visits
34
Since 2025-02-02
Average Order Value
RM 161
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
20d
2026-09-19
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,680 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-19 · OPLUMO Outlet 8
Outlet purchase
2026-09-07 · Member activity · RM 120.75
App session
2026-08-26 · OPLUMO Outlet 8
Points credited
2026-08-14 · Member activity · RM 136.85
Win-back campaign delivered
2026-08-02 · OPLUMO Outlet 8
Outlet purchase
2026-07-21 · Member activity · RM 152.95
Points credited
2026-07-09 · OPLUMO Outlet 8
Outlet purchase
2026-06-27 · Member activity · RM 169.05