Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 19392
VM0019392Membermember19392@example.test · +601110019392 · Preferred outlet: OPLUMO Outlet 13
High ValueWeekend
Consent Status
Opted In
Points Balance
61
Current loyalty balance
Lifetime Spend
RM 77
Across 1 visits
Total Visits
1
Since 2026-08-24
Average Order Value
RM 91
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
28d
2026-09-11
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
61 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-11 · OPLUMO Outlet 13
Outlet purchase
2026-08-30 · Member activity · RM 68.25
App session
2026-08-18 · OPLUMO Outlet 13
Points credited
2026-08-06 · Member activity · RM 77.35
Win-back campaign delivered
2026-07-25 · OPLUMO Outlet 13
Outlet purchase
2026-07-13 · Member activity · RM 86.45
Points credited
2026-07-01 · OPLUMO Outlet 13
Outlet purchase
2026-06-19 · Member activity · RM 95.55