Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 19390
VM0019390Silvermember19390@example.test · +601110019390 · Preferred outlet: OPLUMO Outlet 11
App UserFamily
Consent Status
Opted In
Points Balance
2,345
Current loyalty balance
Lifetime Spend
RM 2,932
Across 23 visits
Total Visits
23
Since 2025-08-28
Average Order Value
RM 152
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
11d
2026-09-28
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,345 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-28 · OPLUMO Outlet 11
Outlet purchase
2026-09-16 · Member activity · RM 114.00
App session
2026-09-04 · OPLUMO Outlet 11
Points credited
2026-08-23 · Member activity · RM 129.20
Win-back campaign delivered
2026-08-11 · OPLUMO Outlet 11
Outlet purchase
2026-07-30 · Member activity · RM 144.40
Points credited
2026-07-18 · OPLUMO Outlet 11
Outlet purchase
2026-07-06 · Member activity · RM 159.60