Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 19381
VM0019381Membermember19381@example.test · +601110019381 · Preferred outlet: OPLUMO Outlet 2
New JoinerHigh Value
Consent Status
Opted In
Points Balance
775
Current loyalty balance
Lifetime Spend
RM 969
Across 36 visits
Total Visits
36
Since 2024-12-12
Average Order Value
RM 28
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
36d
2026-09-03
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
775 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-03 · OPLUMO Outlet 2
Outlet purchase
2026-08-22 · Member activity · RM 21.00
App session
2026-08-10 · OPLUMO Outlet 2
Points credited
2026-07-29 · Member activity · RM 23.80
Win-back campaign delivered
2026-07-17 · OPLUMO Outlet 2
Outlet purchase
2026-07-05 · Member activity · RM 26.60
Points credited
2026-06-23 · OPLUMO Outlet 2
Outlet purchase
2026-06-11 · Member activity · RM 29.40