Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 19378
VM0019378Silvermember19378@example.test · +601110019378 · Preferred outlet: OPLUMO Outlet 16
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,673
Current loyalty balance
Lifetime Spend
RM 2,091
Across 22 visits
Total Visits
22
Since 2025-08-14
Average Order Value
RM 89
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
43d
2026-08-27
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,673 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-27 · OPLUMO Outlet 16
Outlet purchase
2026-08-15 · Member activity · RM 66.75
App session
2026-08-03 · OPLUMO Outlet 16
Points credited
2026-07-22 · Member activity · RM 75.65
Win-back campaign delivered
2026-07-10 · OPLUMO Outlet 16
Outlet purchase
2026-06-28 · Member activity · RM 84.55
Points credited
2026-06-16 · OPLUMO Outlet 16
Outlet purchase
2026-06-04 · Member activity · RM 93.45